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boots parenting club help?

Chat < Babies < Baby

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  • mrs__e
    mrs__e

    24/01/2010 at 10:08

    PM
    hi all,

    i joined (well, i sent off my form) to join the parenting club not long after thomas was born - which was May last year. i never received anything after a few months so i rang up and i re-joined. i still haven't been sent anything.

    hubby joined too and he hasn't received anything through the post.

    i'm sure i tried again too,

    today i've filled in the online form again to see if that works

    has anyone else had similar problems? should i be getting stuff through the post?

    the only thing i can think of is that I signed up to the baby equivalent of the telephone prefence service etc, after i'd had my MCs in 2008. but i'm sure i had to put my little lost bean's due date on that (or maybe i didn't..)- so i should get relevant post for my son now?
    surely that would have only stopped junk mail rather than proper mail from boots etc?

    thanks xx
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  • basscl
    basscl

    24/01/2010 at 11:43

    PM
    TPS or mail equiv shouldn't stop it as you're specifically asking for info which is fine. I'd give them a call and ask them about it. If they can't find your details then hopefully they can help you get registered over the phone.
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  • WoWbabies
    WoWbabies

    24/01/2010 at 11:48

    PM
    hi i joined it in november 08, and by the march 09 i had recieved my welcome pack inc vouchers , magazine, leaflets etc, and had even sent off for the secondary vucher for the free change bag and actually got the change bag, plus ever since they ahve sent me weekly emails with offers etc, so in short, it shldn't be taking as long a sit is for u, the only thing i can think of, is that u have to be an advantage card holder to join the parent club, have u got a boots advantage ccard? if u have then i wld email or phone them, or go instore and ask to speak to a manager????uperviosr and get them to chase it up for u, u never know u might get extra freebies for all the hassle if u bring it to their attention in person....xx
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  • mrs__e
    mrs__e

    24/01/2010 at 12:23

    PM
    thanks. it looks like i should be getting lots of stuff!!

    i'll phone them up thanks xx
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  • ProudMummy1
    ProudMummy1

    24/01/2010 at 13:06

    PM
    I never got any info back from them when I applied online or by post so I ended up applying at their instore machines (you know the ones you check your points and offers with??) and within 2 weeks I'd finally got the info!!!
    Good luck x
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  • immense
    immense

    24/01/2010 at 13:15

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    They lost my initial app and I had to join over the phone! I get lots of vouchers and emails etc!
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