General Chat, Products & Comps <
27/09/2010 at 14:23
I hope someone can help me!
I completed an online survey on the MFM website for a £5 Amazon voucher. This was back in August and I havnt received it yet! Has anyone had the same problem??
I keep sending emails to Magicalia but they keep getting returned. I know its only a fiver but I wanted to use it against a Trunki for my little one!
27/09/2010 at 14:42
Iv just seen the other thread about bugs, glitches etc so Ill copy my post there and hope someone will get back to me!
27/09/2010 at 15:19
Sorry about the delay - we've been investigating!
This month we had a strangely high number of spam entries which have really slowed everything down. But it's been resolved now and we're aiming to get all of the vouchers out by the end of this week. If there's any more problems feel free to drop me an email on firstname.lastname@example.org
28/09/2010 at 12:10
I wish I'd read your comments before I did the survey. Was expecting the voucher code on completion, not to have wait for a postal voucher to make an online purchase - where's the sense in that? And they should definitely make that clear before you start too.
For the record, the survey took me longer than the 20mins quoted and I'm certainly no slouch on the computer and £5 is peanuts for the effort - most of us could earn more than that, it was practically minimum wage and is a cheap way for them to conduct research and shows how little they think our opinions and time is worth!!. A Focus Group session would be far more costly. Strange that they don't economise more efficiently by providing voucher code electronically which could be done with software rather than paying administrators to send out vouchers!!
28/09/2010 at 13:35
28/09/2010 at 17:28
28/09/2010 at 17:36
Got mine too at last
15/10/2010 at 08:56
15/10/2010 at 16:53
22/10/2010 at 12:09
22/10/2010 at 12:46
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