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07/12/2012 at 15:06
It's been reported that the receptionist who put the prank call through to the nurse regarding Kate Middleton has been found dead, suspected suicide.
So terribly sad
07/12/2012 at 15:07
oh jeez. that's AWFUL.
ETA apparently it's the nurse herself
Just saw that over on DW, so sad and really hope the two incidents aren't connected
07/12/2012 at 15:10
Oh really BW, Yahoo said receptionist. Off for more details. So terribly sad.
07/12/2012 at 15:13
I'm sure it said receptionist on Daily Fail too Kat, but BBC just says a nurse.
07/12/2012 at 15:15
Yahoo are now reporting nurse.
07/12/2012 at 15:23
That's horrific...how awful that something like this could prompt such a tragic incident.
Thinking of them and their family x
07/12/2012 at 15:30
Awful. So sad that this happened, her poor family.
07/12/2012 at 15:32
I feel I am missing part of the story - what prank call?
07/12/2012 at 15:39
07/12/2012 at 15:43
I just heard this on the radio, how awful.
07/12/2012 at 15:55
Right Without any disrespect to the lady she had probably ahd the Queen phone before and saw nothing unusual in it. I bet these DJs dine out on this for years and make a massive career out of it. All publicity is good publicity afetr all. Ruined several people's lives but there will be no reflection on them
07/12/2012 at 16:34
This is absolutely awful. That poor woman and her poor family right on Christmas time!
I really hope those two idiotic radio presenters are seriously told off for this!
What the hell were they thinking in the first place pulling a stupid prank like that!
07/12/2012 at 16:45
hmmm, see without wishing to sound unsympathetic because this is such a tragic story, i still think the nurse was at fault here. the hospital kate was treated at is the go-to hospital for the royal family (it's where prince philip was treated for his UTI earlier this year) and they see and treat them on such a regular basis, there will have been a definite policy or protocol for dealing with incidents like this, and someone somewhere (nurse included) didn't follow this. don't get me wrong, the djs pulled a stupid f u c k ing prank, but working in healthcare, patient confidentiality is of such utmost importance, and given this pt was a royal, i would have thought that the hospital would have been sh1t hot on managing this.
again like i say, i really hope i'm not being unsympathetic, because this is a tragic, tragic story.
07/12/2012 at 16:54
Yes BW I do take that as hugely unsympatehtic and don't want to lay blame on a victim.
07/12/2012 at 17:07
I agree with blue water on this. Patient confidentiality is a huge deal in all trusts and a mistake like this for any patient is a potential disciplinary offence. Add on it was a key member of the royal family and the press had got wind of this the world over and she would have been in seriously hot water. The prank call wasn't funny but I seriously doubt they thought they'd actually get through-I wouldn't have thought they could if you'd ask me a week ago. It is a tragic situation and neither the woman concerned, the DJ's or the hospital management who will have reacted and spoken to her this week can be held responsible for her death. Nobody knows the real reason why she did it and whether it was even related to the prank call. Her friends and family will be going through enough wondering what they could have done to support her.
Such a sad situation.
07/12/2012 at 17:12
As someone else said on another forum have you never made a mistake at work? However I bet your mistake at work wasn't publciised around the world. If they didn't think they were going to get through then why bother doing it? In fact why bother doing it at all? The recptionist had passed the call through to the nurse, maybe naivelys he assumed the recptionist had already verified who the caller was. If it was the Queen she may ahev phoned several times already and the nurse was used to speaking to her. There may ahve been protocol in place, there are hundreds of thinsg that may or may not have happened. But I ahev personally never had a mistake publciised worldwide.
07/12/2012 at 17:13
like i said, it's utterly tragic, and the djs are complete cretins for doing this, however i'd be a hypocrite for stating i felt otherwise. i work for a private healthcare group (not the one involved in this story) in governance (so dealing with incidents like this) and we treat VIPs on a regular basis. only recently we had an incident where a member of staff violated a VIP patient's confidentiality, it went on a social network, the VIP found out and the member of staff was sacked. quite rightly as it was a *massive* breach of their confidentiality. we could have been (still could be, actually) fined a massive amount by the information commissioner. it is drummed into *anyone* working in healthcare that you must never speak about a patient's condition with anyone other than the next of kin. and again, the hospital definitely would have put a process in place for their VIPs to make sure this never happens. this would never have been a story if someone hadn't made an error.
i'm going out this evening so won't be back to defend myself for my inevitable flaming, but i think i would be a hypocrite if i said anything else. i feel absolutely awful for this woman, for her family, for the whole situation, and as i say, it's utterly tragic.
07/12/2012 at 17:19
Ahhh BW you don't think I'd flame you for diagreeing with you do you?
07/12/2012 at 17:32
It all seems a bit odd to me. Apparently the nurse wasn't even the one who gave the information, she was just the one who answered the phone. She had not been "told off" or sacked.
The stunt was silly, but I agree with KittyKat. I don't think the DJs are to blame, nor anyone else involved.
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