General Chat, Products & Comps <
11/02/2013 at 10:34
My washing machine is broken. I've tried googling, troubleshooting and rang them but they won't give me any advice.
I've put the clothes and detergent in, I switch it on, all sounds well, fills with water, stops, doesn't do anything then drains the water after a while and says its finished.
I've tried changing programmes, switching it off for a bit but I dont know what to do. Any ideas, I can't afford a new one.
11/02/2013 at 10:41
If the water is draining away sounds like the drum / spin is broken. Can you call someone to take a look at it?
11/02/2013 at 13:40
Yes Belle the spin is broken.
11/02/2013 at 17:04
Why would the company not give any advice - poor service imo - how old is it?
11/02/2013 at 18:34
It's a couple of years old. They didn't give a reason just said they would only send one out.
I've taken the back off and the belt isn't snapped so I'm stumped. I'll have to try and find someone to come out.
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