Pregnancy & Birth Clubs <
23/04/2013 at 15:45
After the nightmare I had with them with our pram, I just had to share some fab customer service today.
I noticed that the Angelcare monitor was reduced from £100 to £75. Unprompted, a member of staff came up to me and said there was a £10 off monitors voucher in the Mum and Me Club booklet. Mr R and I decided £65 was a great deal so decided to get it.
Same lady then found a 20% off voucher from a magazine (and didn't charge me for the mag) and applied that discount too. So got it for just over £50, Bargain!
The voucher booklet has got loads of others in there too, including £20 off pushchairs and another for car seats and a free Pixiphoto session (with 10" x 12" print)
23/04/2013 at 15:59
Looks like they're upping their game at last. What a bargain!
Must admit, I've not been in one since Kiddicare opened near us.
23/04/2013 at 16:07
That is good. I find Mothercare so variable depending on the branch, the one by my mum's is brilliant, they are really helpful etc. The one near me is full of numpties.
I didn't know you had had hassle with your pram, I must of missed that. You have still got bargainous Stokke though haven't you ?
23/04/2013 at 16:10
jelly babyI didn't know you had had hassle with your pram, I must of missed that. You have still got bargainous Stokke though haven't you ?
Yes, LONG story but in short it was missing the hood when we took it home. They had ordered it in etc but it took 14 weeks, about 10 phonecalls and finally me complaing on their FB page for it to arrive!
Wow, your store sounds great. The customer service that we got at our local store last time has put me off going back.
As someone that paid full price for the Anglecare moniter, am very jealous of your bargain!
23/04/2013 at 22:30
I need that magazine as I want a breast pump. Just joined the mothercare club on line and will try to get into a shop to pick the booklet up! fab service.
23/04/2013 at 22:36
Just found this incase it helps anyone www.mothercarebabyandmeclub.com/.../22139_Pack_2_Vouchers_EMAIL.pdf but I can't find the 20% off voucher.
23/04/2013 at 22:42
They sell gurgle magazine by the counter in mothercare stores, the voucher might have come from that?
That's a great bargain Rusty! Our nearest mothercare is so-so.
23/04/2013 at 22:48
Thanks BW x
23/04/2013 at 22:56
Yes, I think the magazine BW is on about is the right thing.
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