Pregnancy & Birth Clubs <
09/08/2007 at 12:40
I am sat here writing this in absolute floods of tears. I don't write this to get any sympathy, I just need a place to vent it all as all this crying isn't helping my frustration at all
I was claiming JSA for 5 weeks when I walked out of my job on 1st May. To claim JSA I had to write a small statement on why I left the job. I wrote the truth. I left because I was threatened by a customer. He verbally abused me etc etc when I refused him more alcohol and I lost my patience as I hate anyone who does this to people and I got rather upset
My next shift was 2 days later and I handed my notice in. The same customer came back in and I refused to serve him as he was sneering at me. This might not sound like anything to you but a pregnant woman is open to a lot of hormones and it really upset me
I kept asking my manager to talk to me about the situation but she kept putting it off. So when this customer came back in again (a young lad btw who i don't even know!). I got upset and told my manager I was leaving as it was not safe to work there - which it isn't! A risk assessment was never performed and I was open to a lot of hassle
I went to see Citzens Advce that same week and they said I would have a case against them but decided not to act for teh sake of my baby
I thought no more of it until I got home today to a letter from the Job Centre showing me what my previous manager had said. Which is the reason I'm so distraught! Apparently this customer hadn't said a word to me and I had walked off the job without trying to discuss it!!!!
She also goes on to say no other member of staff had a problem with him so he couldn't have verbally abused me!
This is taken from her 'further details' "...he never verbally abused her as some of my staff witnessed this..." I was on the till on my own and they were in the office - how does this work???
"...I did try to resolve the issue..." I asked her FOUR times to discuss it with me and she wouldn't!
"....She was behaving quite irrationally..." I was extremely upset, what else can I say? I acted in no way irrationally, oh my god i'm seriously getting more upset as I type!
"...I have had many complaints from customers about Sarah's attitude but I was prepared to overlook this in view of her pregnancy..." OH MY GOD....I was never rude to anyone apart from this one customer and that was because I was provoked.
I'm going back to CAB asap. This is all lies - can she be made to get away with writing all of this?!
I am REALLY upset, you have no idea - I don't know what to do anymore. I have to respond to this asap, if I don't they will take all the money theyve given me away ....I REALLY DON'T KNOW WHAT TO DO
09/08/2007 at 12:43
09/08/2007 at 13:14
09/08/2007 at 13:15
09/08/2007 at 13:23
hey tracey...Thank you so much for responding!...I did write the letter and I sent it off. As for having a copy I will check my PC! The HR woman rang me on my honeymoon on 15th May after receiving it and was sweet talkign me round etc calling me sweetheart etc and saying they'd give me a reference! No offence, but I really won't need a reference from them will I?
I was never offered a exit interview or asked for a signature for a risk assessment let alone see any paperwork to show one had been done!
The thing that scares me most at the moment is that her lies are going to get that JSA money taken off me. I stopped claiming after 5 weeks but I still can't afford to pay back ??300 - it was all well spent. A pregnant woman needs to buy things for her child!
My next step is to obviously go to CAB and then I will draft another letter to the HR dept of Head Office. The stress this has caused me overall has been unbearable - I just need a way out.
Thank you so much for taking the time out of your day to read my sad little story xxxx
And thank you joannemarie xxxx
09/08/2007 at 14:01
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