Pregnancy & Birth Clubs <
24/04/2014 at 11:24
We are currently undertaking some live testing of the new forum private messaging. If you have time to try it out and let us know your thoughts we would really appreciate it. These are the three key elements that we are testing:
1. Search functionality - every member has a 'real' profile / name and a forum profile / name. We have limited the forum private messaging search to forum names only and have tested the same. It would be great if you could search for and message some other forum members.
The search is currently a little temperamental ie if you search for 'Aim' it will return 'Aimee' but if you search for 'Aimee' it won't. We are looking into this, but in the meantime it's worth searching on variants of the name you are looking for.
2. Message send / receive
3. Email notification - when you receive a new private message you should receive an e-mail notification.
We'll wait to hear your feedback!
24/04/2014 at 18:27
Seems fine to me although I didn't get an email notification xx
24/04/2014 at 18:41
I got an email notification both times you messaged me BE!
24/04/2014 at 19:17
Thanks for the feedback, it maybe that there's a slight delay with the e-mail send - I'll check this out.
24/04/2014 at 20:41
I dont get an email either but that doesntbother me tbh :)
Anyways I know we moan quitea bit sometimes just want to say well done on the pm function thank you I love it.
24/04/2014 at 20:50
Seems to be working okay for me - not received any PM's yet so can't comment on the email situation though :) x
24/04/2014 at 20:54
You have now PS hehe
24/04/2014 at 21:01
Hurrah! I can confirm I didn't get an email when I received a PM. Loving the new feature though so thank you Sarah :)
24/04/2014 at 21:33
I got an email all three times. Tis fab!
24/04/2014 at 21:48
It's impossible to do via an iPhone for me anyway. The screen keeps jumping around each time I type a letter.
24/04/2014 at 21:50
24/04/2014 at 22:50
Thanks everyone for the feedback. Will have a look at the iPhone issue and see if there's a way to fix this.
25/04/2014 at 15:51
Sarah - I have been messaging someone on here with the PM function and we have sent quite a few back and forth and she messaged me and I couldn't read her last message... I had no option to delete some of the previous messages just to delete the whole thread.. I then had to message her asking to resend the end comment.. maybe something to look into too?
25/04/2014 at 16:39
I've had an issue where I got the email with the message in it but not on the PM function window - there was a lot of messages so maybe that had something to do with it!
25/04/2014 at 17:38
I have an android phone and couldn't see what I was typing, it was hidden by the keyboard if that makes sense, then I couldn't hit the send button as it was also hidden.
25/04/2014 at 19:22
Thank you for all the feedback. Here's a quick summary of where we've got to:
Email notifications - PM email notifications will only come through if you have Forum e-mail notifications switched on within your Email Settings. This explains why some people are receiving notifications and others are not.
Mobile usage - we are investigating the PM usability issues with both the iPhone & android phones.
Number of messages - we will look into how many messages can be sent successfully within one conversation.
If more people test over the weekend please feel free to share any other feedback.
25/04/2014 at 21:19
I used my Samsung galaxy phone to read and respond to messages without difficulty! Just wanted to add a thank you for adding this function. It's fab!
26/04/2014 at 20:32
One more thing - If you do delete the messages when they send you a reply all the messages are back so if theres a limit to the messages it's not going to work very well..
28/04/2014 at 10:28
Right, someone is going to have to help me here as I can't see an option to send a pm. I've searched for a forum person and found them but how do I send them a msg? Am I being stupid? It's quite possible...!
28/04/2014 at 12:01
Hi Popcorn, PM is only available from the full site. When you're logged-in, the front page of each board should show a 'Private Conversation Inbox' in the top right corner, with 'Send New Message' underneath. When you click 'Send New Message' you should get a pop up box which has To: / Subject: / Message: and on the bottom left of the box a 'Send Message' button.
Does that help? If not, please could you let me know which element of the PM system you are unable to see and what device / browser you are using.
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