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Create magical Christmas moments with John Lewis' Meet Santa Experiences

From afternoon tea with Santa to grotto visits and planting your own Christmas tree, discover John Lewis & Partners' in-store experiences to create unforgettable Christmas family memories

Santa reading Christmas letter with kids
Published: September 21, 2022 at 4:07 pm

One of the best things about Christmas is creating magical memories with your family. Every Christmas, John Lewis & Partners helps you do just that with its in-store experiences and events.


This year, for the first time ever, John Lewis is offering a Meet Santa Experience as well as its Santa's Grotto & The Magic Tree experience and Santa's Tea party, to get your whole family in the Christmas spirit.

Everyone is welcome, so why not bring the family together and spread the Christmas joy with one of these festive experiences?

Buy tickets for John Lewis' Santa's experiences now

Meet Santa Experience

Kids whispering into Santa's ear
Pic: Getty

Help to make the magic of Christmas come alive by bringing your child to meet Santa. The experience is approximately 5 minutes long and costs £15 per child (accompanying adults are welcome to come along for no extra charge). There is also the option to buy a photo of your child with Santa.

John Lewis has partnered with LEGO® for this experience, so every child will get a LEGO or LEGO DUPLO gift worth £10 as part of the ticket price.

You can meet Santa in the following locations:

Book to the Meet Santa Experience now

Santa's Grotto & The Magic Tree Experience

Santa checking his naughty and nice list
Pic: Getty

Venture into Santa's magical wonderland and your child will be captivated by the exciting experience. They'll get to plant a magic bean that turns into their very own Christmas tree, which they can enjoy decorating and take home at the end of the experience. As with the Meet Santa Experience there's also the option to buy a photo taken with Santa.

Included in the £20 ticket price, your child will receive a LEGO® or LEGO DUPLO gift worth £10.

The experience is approximately 15 minutes long and is available at the following locations:

Book Santa's Grotto & The Magic Tree Experience now

Santa's Tea Party

Santa Claus with gingerbread cookie in hand
Pic: Getty

For a longer and more immersive experience that lasts approximately 40 minutes, join Santa and his favourite elf for a cup of hot cocoa and a tasty festive biscuit whilst doing fun festive activities.

For just £15 per child and £5 per adult, your child will get a heart-warming Christmas experience plus a LEGO® or LEGO DUPLO gift worth £10.

Choose from the following locations to join Santa's tea party:

Book Santa's Tea Party now (be quick as some locations are selling out fast)

Who can go and meet Santa?

Absolutely anyone and everyone can meet Santa – even your 4-legged friends, as some of the experiences are dog-friendly.

John Lewis runs a quiet hour every Sunday to accommodate children who have special education needs, or those who would just prefer to visit when it's quieter.

Unfortunately the Santa Tea Party is not dog-friendly and there is no quiet hour available for this.


John Lewis is committed to making these experiences accessible for all so everyone can enjoy the magical events, so if you do have any specific requirements just let them know and they will try and accommodate you.

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About the author

Chloe is a Digital Reviews Writer and Coordinator for Immediate Media's Parenting team. She researches and writes articles, recommending the best products for parents, ranging from best sleep aids to best playpens. She has a First-Class Honours Psychology degree where she developed a strong interest in child development.


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