KLM – a family guide

KLM strives to ensure travel suits the needs of a changing family. From bumps to toddlers, KLM wants to have it covered

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KLM acknowledges the different needs of a family and has policies in place to make sure they’re the right choice of airline for you

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Check-in baggage

  • Economy Class (children and adults): one x 23kg, with a maximum length + width + height of 62″
  • Business Class (children and adults): two x 32kg, with a maximum length + width + height of 62″
  • Babies not occupying a seat: the allowance is 10kg. If your child’s baggage is carried in your baggage, this baggage may weigh no more than 23kg per piece.
  • A pushchair may always be checked-in free of charge

Note: in some cases you may bring more, for example if you’re a Flying Blue Elite member or if you’re travelling to certain destinations

Your exact baggage allowance for your journey is always shown during booking your flight on KLM.com, on your ticket and by logging on to ‘Manage my Booking’ if you already have a ticket.

Carry-on luggage

  • Economy Class: one piece (max 21.5″ x 10″ x 13.5″) and one extra item (handbag, laptop or other bag of comparable or smaller size). The total combined weight can be 12kg max.
  • Business Class: one piece (max 21.5″ x 10″ x 13.5″) and one extra bag (max 18″ x 8″ x 13.5″) and one extra item (such as a handbag or laptop). The total combined weight can be 18kg max.
  • Children under 2 (travelling on lap): one piece of baggage (max 21.5″ x 13.5″ x 10″) and weighing no more than 10kg
  •  A small, completely collapsible buggy may be brought into the cabin. An umbrella model must be able to fit into the overhead baggage compartment or stowed under the seat in front of you

Seating

Children under 2:

  • Can travel sitting on your lap
  • One adult may accompany two babies. While one can travel on your lap, your second child needs his own seat
  • Carrycots can be reserved on intercontinental flights via KLM Telephone Reservations prior to travel. These are suitable up to 6 months (a max weight of 10kg)
  • Car seats can be used on reserved seats as long as you advise KLM in advance. The car seat must: fit the 42cm dimensions of the plane seat, be forward facing, have a visible seal of approval awarded by the EU or an official government agency

Feeding

  • Formula can be heated up onboard
  • There’s no formal objection to breastfeeding, however mums are asked to respect other passenger’s sensibilities
  • Strict rules apply to liquids that you take onboard in your hand baggage. Liquids are limited to small quantities of up to 100ml per item, and these items have to be put into a transparent bag. Food and drink that you take onboard in your hand baggage is also subject to these rules, though exceptions are made for baby food.
  • KLM always carries special baby food onboard

Meals 

  • Babies and toddlers (up to 2 years): a selection of sterilised meals are available. You do not need to order these up front
  • Children: meals are made up of soft and easy to chew meals, easily identified foods and healthy choices. You can request these free of charge up to 24 hours or 36 hours before departure when booking your flight online or by calling KLM Telephone Reservations

Entertainment

  • KLM operates a Junior Jet Service. KLM says this ensures that young children and parents will receive extra attention and special extras during the flight.
  • Available on all intercontinental flights operated by KLM are play packages and various items for babies. Contact KLM Telephone Reservations in advance

Pregnant travel

  • Once you’re 36 weeks into your pregnancy, KLM advises you not to fly
  • KLM discourages flying during the first week following delivery
  • If you have a multiple pregnancy or have had complications during your pregnancy, KLM advises you to consult your physician first. In these cases, you may not fly once you’re 32 weeks along
  • Should you, your midwife or obstetrician have any doubts, you can consult a physician at the Airport Medical Services 
  • KLM’s tips for your journey include wear comfortable clothing, that support stockings can help your blood circulation, select a seat on the aisle to make it easier to leave your seat, walk around once in a while, drink beverages (preferably non-carbonated ones) often, eat moderately, fasten your safety belt beneath your belly
  • You can find more info and advice on the KLM Travel Clinics website 
  • Standard cancellation rules apply for you when travelling in pregnancy. You may cancel your ticket depending on the fare conditions that apply. The fare conditions for your ticket are stated in your booking confirmation. If you bought your ticket on KLM.com, via a KLM ticket office or via the KLM Service Centre, you can cancel your ticket by calling the KLM Service Centre. If you bought your ticket via a travel agent, contact that travel agent.
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Note: If you’ve already checked-in for your flight, you need to cancel your check-in first to cancel your flight.

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