Would you want store security staff to be trained in tantrum-taming?

Would it help or hinder you if they stepped in to diffuse your kid's meltdowns?

shopping-centre-security-tantrum-training_181512

Well, this idea has certainly got us thinking – shopping centres with security staff trained in toddler tantrum-taming. 

Advertisement

Apparently, research conducted by retail management company NewRiver suggests 43 per cent of mums and dads would rather avoid shopping with children, which has prompted them to roll out the training for their security teams.

The idea being, they would spot potential meltdowns-in-the-making and try to distract the kicking-off kiddiewink, while also rewarding well-behaved youngsters with stickers, praise, or a high five.

Sound quite good in theory, doesn’t it?

After all, we’ve all had those shopping trips where we would willingly hand our bored, screaming, red-faced toddler over to the nearest stranger to pacify rather than have them writhing in the trolley seat or pulling things off shelves a moment longer.

The downside of course, is the fact we have always drummed into our kids not to speak to strangers, or accept anything from them.

And then there’s the phases our toddlers go through – for example, hatred of beards, fear of hats, total meltdown when confronted by anyone wearing blue.

We wouldn’t want some well-meaning (bearded, hatted, blue-suited) security worker being on the receiving end of our toddlers mid-wobbly.

Another issue perhaps is that although the idea of specially trained members of staff offering support and assistance to parents is great, do any of us really want to be perceived as being not in control and not coping?

If we are in the midst of dealing with the sitch to the best of our ability, do we really want someone coming along and waving a sticker in our little’s face and potentially starting them off again?

I don’t want a cat sticker! I want a DINOSAUR ONE!

Sometimes, ignoring the tantrum is our chosen tactic – and that’s the very last moment you want someone coming over and giving them attention, right?

As we say, we love the idea in theory because staff being trained to be more supportive of families and children is of course a wonderful thing, but could it maybe in this case cause more issues?

Let us know what you think in comments or on Facebook.

Read more: 

Advertisement

Comments ()

Please read our Chat guidelines.