Best Santa letters – tried and tested

Personalised letters, online videos, phone calls and even text messages - find out how to get Father Christmas to send your child a message, how much it will cost and when you need to do it


1. Portable North Pole Personalised Christmas Video

What is it? An online website called Portable North Pole that creates free personalised messages from Santa Claus.


How it works: It can be done in less than 10 minutes. You add personal information, including your child’s name, age, what they do in the day, a Christmas gift list and a picture.

There’s an emphasis on good behaviour in Santa’s message, so you’re also asked to choose one thing you’d like your child to do, such as eat their greens or go to bed when asked.

You also click on a naughty, nice or almost nice button to highlight your child’s behaviour throughout the year. 

What you get: The website then creates a 3-minute video of a jolly Santa talking to your child, which you download onto your computer. You can also share it on social media. 

Santa also reveals which list they are on – a green light flashes for the nice list and red light for the naughty one. We can only imagine the tears if your child gets a red light, although Santa does explain that there’s still time for them to behave better to get on the nice list.

One thing worth noting is that if your child’s name is unusual or difficult to get the pronunciation right, it may not be on the list of available names. Instead you’ll need to choose a generic name, such as Princess, Kiddo or simply My friend.

Last order date: Personal video messages from Santa should be available to order up until Christmas Eve.

Price: This personal message from Santa is free of charge.

For an extra £2.99, you can get a tailored 5-minute video with a choice of three different storylines and add up to 5 different photos. For £7.49, your child can get unlimited videos and telephone calls from Saint Nick right up until Xmas eve.


2. Tailored Xmas Message

What is it? is a website that provides an array of communications from Santa including letters, DVD messages, phone calls and text messages.

How it works: You add some personal details about your child on to the website, and you’re then able to order a personalised DVD video of Santa wishing your child a merry Christmas. 

What you get: You receive a DVD in the post from Father Christmas, in which he talks to your child by name, mentions what they like doing and may even talk about specific relatives or pets.

Once again, if your child does not have an available name, you cannot have a fully bespoke experience. Instead you’ll have to get the partially personalised DVD at a 30% discount that will use a generic term, such as ‘my friend. It will ’“still convey the magic of Santa,” says

Last order date: The personalised DVD messages are guaranteed to be delivered by Christmas Eve if ordered by22 December, so get your order in before the 20 December to ensure it can be posted in time.

Price: Personalised DVD messages from cost £12.99. A letter from Santa costs £4.99, but you can save £2 if you order both the DVD and letter together for £14.99.

The website also offers two different varieties of Xmas phone calls from Kris Kringle; a pre-recorded message, which costs £4.99 and a live 2-minute conversation with Santa for £7.99.


3. NSPCC DIY Letter From Santa

What is it? Children’s charity NSPCC has created a Santa letter website service that allows you to create their own letter from Santa.

How it works: It takes less than 5 minutes to do.

On the website you choose from 8 differently illustrated letters from Santa. There are a variety of themes that tell festive stories such as How Reindeers Fly, Decorating The Grotto and What Santa Does.

It also has a letter for baby’s first Christmas, two designs for under-3s and one specially designed for adults.

For families, you can create a letter addressed to more than one child, or alternatively, you can create individual letters with different designs. 

You can add a number of personalised details to the letter, including the name of their best friend or a family member, plus you can choose whether the letter should come from Santa or Father Christmas. 

Last order date: You’ll need to complete your order by 17 December if you live in the UK, or by 4 December if you’re elsewhere in the world

Price: There is a suggested donation price of £5 per letter, to help cover postage costs, but you can donate as much as you like and 90 percent of the money goes directly to the charity. 


4. Royal Mail Letter From Father Christmas

What is it? Working tirelessly from its seasonal post office in Reindeerland, the Royal Mail is once again providing a free letter from Santa.

How it works: Anyone can get a special Christmas message from Saint Nick by writing him a letter and sending a self-addressed, stamped envelope to Santa/Father Christmas, 
Santa’s Grotto,
 XM4 5HQ .

In the letter make sure you (or your child if they are writing it), include their name, gender, what they’d like for Christmas and whether they have been good this year.

What you get: A personal reply in the post to your letter from Father Christmas.

Last order date: Letters need to be received by 7 December to be in time for this service.

However, the Royal Mail explains it is a free perk from a very busy postal service, and it can’t guarantee a reply to all letters.

Price: It will cost you the price of a first-class stamp, which you put on the self-addressed envelope you send to Santa.


5. RNIB Letter/Email From Santa 

What is it? The Royal National Institute of Blind People has been providing letters from Santa to blind and partially sighted children for the past 18 years. 

How it works: You can get a letter from Santa Claus, all you have to do is write to RNIB at Santa Claus, RNIB, Midgate House, Midgate, Peterborough PE1 1TN and send your child’s name and address, and the preferred format of choice – braille, large print or audio CD – to request a personalised message.

Or you can also send an email to the RNIB at, to get a personalised email from Father Christmas. 

Last order date: Letters have to be sent by 1 December, but you can send emails up to 14 December.

Price: It’s a free service, but if you want to support the work that the RNIB does, there’s a link to its donation page. 


6. Elfi Letter From Santa

What is it? One of many Letters From Santa that you can personalise yourself online. You can add your child’s name, plus you can edit a variety of generic messages, to say whatever you like.

How it works: Visit ElfiSanta.UK to choose your letter template. From there, you need to type in your child’s name (so probably easier to order this on a desktop) and then add personal details into the letter itself. Once you’re happy, and click a box to approve it. Then you’ll be given payment options, pop in your address and email… and away you go!

Last order date: Make sure you order by 14 December to get it in time for Christmas. It takes 10 days to arrive, roughly, so you want to get it sorted ASAP.

Price: Depending on what you order, prices start from £3.99 for a letter in a standard envelope. the GOLD option costs £8.99, and gets you the same, with the added bonus of a gold envelope, a ‘Good Child Diploma’ certificate, a postcard from Elfi and a Santa sticker.


7. Santa’s Post Office Personalised Letter

What is it? A service which provides a variety of letters from Santa, that you can personalise in a number of different ways.

How it works: Firstly, visit Santa’s Post Office. Click ‘order your letter’ and choose whether you want one letter or several, and then pick from one of 4 designs. We especially like the brown paper style, as it looks so official! Then you’ll choose from a variety of letter templates, including ones explaining the importance of giving at Christmas, the religious side of Christmas, and even speaking to children who are starting to question Santa’s existence.

Here, you’ll also personalise with your little one’s name, their age, their hometown, the name of their best friend/pet, a present they’re hoping for, and pick your favourite sign-off message. You can also say if they’ve been good or not.

Once your personalisation is complete, you’ll head to the payment section of the website. Your letter will be sent off with a ‘genuine’ North Pole stamp, so it looks very official when it arrives, too…

Last order date: In the UK order by 21 December for guaranteed Christmas delivery. It’s 17 December for Ireland and 14 December elsewhere in Europe.

Price: One letter will cost £4.49. The more you order, the more you spend.

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